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Do I need to be home for you to do the install?
What is your service policy and do the lights come with a warranty?
Who do I contact if my lights are not working properly?
Please call or email our office to let us know about the issue you’re having and we will have someone out within 48 hours to repair the lights.
Can you add to my initial lighting request if I want more later?
How does the removal of my lights work?
Our goal is to have all customer’s lights removed by January 21. An email will be sent notifying you of the approximate day we will be out to perform your removal. We run our crews by neighborhood to take down all the lights of our customers in a neighborhood.
For first year customers, we provide Rubbermaid bins at no charge in which we neatly organize your lights for you to store during the offseason. You do not need to be home for us during the removal process.