It is not necessary for you to be home during the time of install, provided there is access to powered outdoor outlets. Our lighting crew will test the lights after putting them up to be certain all connections are securely fit.
Please call or email your installer to let us know about the issue you’re having and they will schedule a time to come out to repair your lights
Our goal is to have all customer’s lights removed by January 21.
For the safety of our installers, we may not be able to do any installations if there is any rain, hail sleet, snow on the day of installation. We reserve the right to ask for a reschedule in order to keep everyone safe.